Welcome to the Privacy Policy of Società Agricola Semplice Artemisia di Gangemi Caterina | P.IVA: IT03537740833. Protecting the privacy and personal data of our users is of paramount importance to us. This policy describes how we collect, use, store and protect your personal data when you visit the site https://tenuteartemisia.com and use our services.

1. Data Controller

The data controller is Artemisia Estateswith registered office at Via Principe di Piemonte 16, 98041 Monforte San Giorgio (Me). You can contact us at in**@te*************.com for any questions concerning the protection of your personal data.

2. Type of Data Collected

We collect different types of personal data to provide our services, improve user experience and respond to user requests. The data we collect include:

• Personal identification dataname, surname, email address, shipping address and telephone number.
• Navigation dataIP address, type of browser, device and operating system used, pages visited, time and date of access.
• Payment data: payment information (credit cards or other payment methods) used to complete purchases. We do not store payment information directly on our site.
• Data collected through cookies and similar technologiesWe use cookies to personalise your navigation and improve your enjoyment of the site. For more information, please see our [Cookie Policy].

3. Purpose of Data Processing

We use your personal data for the following purposes:

• Order FulfillmentWe process and dispatch orders, communicate any updates and handle return or refund requests.
• Customer careWe provide assistance in case of requests, questions or problems with the purchase.
• User Account ManagementFor registered users, we manage access to and use of their personal account on our site.
• MarketingWith your consent, we send promotional communications and newsletters to keep you informed of new products, offers and updates.
• Site analysis and improvementWe analyse browsing data to improve the functionality of the site, optimise the user experience and ensure the security of the platform.

4. Legal Basis for Data Processing

The processing of your data is based on the following legal bases:

• Contract ExecutionWe process data for the purpose of fulfilling orders and providing requested services.
• ConsentFor marketing activities and for the use of certain non-essential cookies, we require your explicit consent.
• Legal ObligationsWe may process data to fulfil legal obligations, such as tax and accounting obligations.
• Legitimate interestWe process data to improve the site, prevent fraud and ensure the security of our platform.

5. Modalities of Data Processing

We process personal data in both paper and electronic form, taking appropriate security measures to prevent unauthorised access, disclosure, modification or destruction of data. We have implemented technical and organisational measures to ensure a level of security appropriate to the risk.

6. Sharing of Data with Third Parties

We do not share your data with third parties for commercial purposes without your explicit consent. However, we may share data with:

• Service ProvidersTo ensure the proper functioning of our site and the delivery of orders, we cooperate with logistics service providers, payment companies and other trusted third parties acting on our behalf.
• Legal ObligationsIn some cases, we may be obliged to share personal data in order to comply with applicable laws or regulations.

All suppliers we work with are subject to confidentiality obligations and contracts that guarantee compliance with data protection legislation.

7. Data Retention

Personal data are kept for as long as necessary to fulfil the purposes for which they were collected. In particular:

• Purchase dataretained for the period necessary to meet tax and accounting obligations.
• Marketing dataprocessed until consent is revoked or the user requests cancellation.
• Navigation dataretained for a maximum period of 12 months, unless otherwise requested or required for security reasons.

8. User Rights

In accordance with European legislation (GDPR), you have the right to:

• Accessing datayou can request a copy of the personal data we process.
• Rectification of data: you can update or correct your data in case of inaccuracies.
• Data DeletionUnder certain circumstances, you have the right to request the deletion of your personal data.
• Limitation of treatmentYou may request the restriction of processing if you dispute the accuracy or legitimacy of the processing.
• Data portabilityYou may request that your data be transferred to another data controller.
• Objection to treatmentYou have the right to object to processing for marketing purposes.

To exercise these rights, please contact us at in**@te*************.com . We will respond to requests within 30 days.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your navigation on our site. Some cookies are essential for the site to function, while others require your consent. For more details, please see our [Cookie Policy].

10. Changes to the Privacy Policy

Tenute Artemisia reserves the right to periodically update this policy to comply with any regulatory changes or to improve the protection of your personal data. We invite users to consult this page periodically to check for any updates.

11. Contact

For more information on our Privacy Policy or to exercise your personal data rights, please contact us at:

• Email: in**@te*************.com
• Website: https://tenuteartemisia.com

Thank you for choosing Artemisia Estates. We are always available for any clarification or request regarding the protection of your personal data.